Our Commitment to You
Privacy isn't a legal checkbox for us — it's a core part of who we are. TrainingSpot was built on the belief that software should serve people, and that means treating your data with the same respect we expect in every other part of your life.
This policy explains, in plain language, what information we collect, why we collect it, and exactly what we do — and never do — with it. We've written it to be read by a real person, not just a lawyer.
The short version: We collect only what we need to run the platform. We never sell your data. You own your data. You can delete it anytime. That's the deal.
Information We Collect
We collect information in three ways: what you give us, what happens automatically when you use the platform, and what your clients provide through your account.
Account & Profile Information
- Your name, email address, and password (encrypted)
- Profile photo and professional bio (optional)
- Business name and contact details
- Subscription plan and billing information (processed securely by our payment provider)
Client Data You Enter
- Client names, contact information, and health goals
- Body measurements, progress photos, and fitness records
- Workout programs and meal plans you create for them
- Appointment and scheduling data
- Messages exchanged on the platform
Automatic Usage Data
- Pages visited and features used within the app
- Device type, browser, and operating system
- IP address and approximate location (country/region)
- Session duration and error logs to help us improve the platform
How We Use Your Information
We use your information to do exactly what you signed up for — nothing more.
What We Will Never Do
These are non-negotiable commitments. Not marketing copy — actual limits we've built into how we operate.
Sell, rent, or trade your personal data or your clients' data to anyone — ever.
Use your client data to advertise to your clients directly.
Share your data with third parties for their own marketing purposes.
Train AI or machine learning models on your private client information without your explicit consent.
Access your account without your permission, except as required by law.
When We Share Data
There are only three situations where we share your information, and all of them are limited and purposeful.
Service Providers
We work with a small number of trusted third-party services to run TrainingSpot — such as our payment processor (Stripe), cloud hosting provider, and email delivery service. These providers can only use your data to perform services for us, not for their own purposes.
Legal Requirements
If required by law, court order, or government authority, we may disclose information. We will notify you when legally permitted to do so. We will never voluntarily cooperate with broad surveillance requests.
Business Transfers
If TrainingSpot is acquired or merges with another company, your data may be transferred as part of that transaction. We will always notify you before this happens and ensure the acquiring party upholds the same privacy standards.
Your Rights & Control
Your data belongs to you. Here's what you can do with it at any time:
To exercise any of these rights, contact us at privacy@trainingspot.net. We will respond within 30 days.
How We Protect Your Data
Security isn't a feature we added at the end — it's baked into how we build. Here's what we do to keep your data safe:
No system is 100% secure. If we ever experience a data breach that affects you, we will notify you within 72 hours of discovering it — as required by applicable law.
Data Retention
Children's Privacy
TrainingSpot is intended for adults aged 18 and older. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately at privacy@trainingspot.net and we will delete that information promptly.
Changes to This Policy
If we make material changes to this Privacy Policy, we will notify you by email and display a prominent notice on the platform at least 14 days before the changes take effect. Minor clarifications may be updated without notice. The "Last updated" date at the top of this page always reflects when the policy was last changed. Your continued use of TrainingSpot after changes take effect constitutes acceptance of the revised policy.
Questions & Contact
Have a question about this policy or how we handle your data? We'd love to hear from you. Privacy questions deserve real answers from real people.